RESUME

EXPERIENCE//

EDUCATION//

Planned Parenthood

Administrative Assistant / ORANGE, CA / NOV 2020- Present

 

• Receive, manage and direct calls in accordance with call management scheduling guidelines
• Complete full registration for all new patients and indicate insurance verification
• Review and update patient demographics, eligibility, insurance information and appointment location and take appropriate actions to update changes identified

K-ABC 7 Digital Desk intern

Walt Disney Television / Glendale, CA / JAN 2020- JunE 2020

• Assisted with writing copy, crafting news-related posts, uploading videos, and launching live streams on ABC7 Twitter, Facebook, YouTube, and Instagram pages which have an audience of over 5 million combined followers
• Amplified daily content on social media platforms by creating a functional drag and drop template
• Guaranteed top rankings in Google search by efficiently strategizing
search engine optimization, keywords and metadata
• Published several digital news packages and text stories daily to content management systems, treating each news package with thumbnails, geolocations and web descriptions

Social TV intern

CNN / New York, NY / SEP 2019- Dec 2019

• Wrote copy and clipped show segments from “Anderson Cooper 360” and
”Cuomo Prime Time” for publishing on Twitter and Facebook
• Pitched and published trending viral news stories on topics ranging
from science, video games and pop culture
• Launched CNN’s “On the Road 2020” presidential campaign Instagram and
compiled media assets to supplement its content
• Worked on high-pressure breaking news stories concerning mainstream political affairs

Labor Planning Lead 

The Walt Disney Company / Anaheim, CA /  Feb 2017- SEP 2019

• Managed daily labor planning and scheduling accommodations for personnel and payroll
• Supported Walt Disney Company cast members with resolutions concerning guest’s annual pass accounts and daily ticket media purchases
• Offer solutions-based resolutions to elevated and enhance guest experiences
• Administer executive and employee feedback to cast members, highlighting
their personal opportunities for improvement
• Maintained a high-volume production quota, assisting guests with financing annual passes and provide extensive knowledge of all available ticket media
• Daily currency handling with amounts in excess of tens of thousands per day

Bachelors in MASS COMMUNICATIONS

California State UNIVERSITY of Fullerton2018-May 2020

Daily Titan Newspaper: Digital Editor

TUSK magazine: Video Producer